FAQs

 

Do our cookies contain nuts?

Yes. Our sugar cookies contain almond extract, and we also use peanut butter for our peanut butter drop cookies. While our other cookies may not contain nuts, nut oils, or nut extracts in their ingredients, please note that they are prepared and packaged around these items. We do not currently offer any substitutes for our cookies that contain nuts, nut extracts, or nut oils.

In cases of serious allergies, please discuss with us before placing an order.

Do we have gluten free or vegan options?

We do not currently offer any vegan options. All our cookies and confections contain dairy and eggs.

Our French macarons are gluten free and made with almond flour. Please note that they may be prepared and packaged around items that do contain wheat.

In cases of serious allergies, please discuss with us before placing an order.

What methods of payment do we accept?

We accept cash, credit, Venmo and Paypal payments.

How much are custom orders priced at?

Pricing for custom orders will depend on the complexity, size, number of designs, and other factors. To get an accurate price for a custom order, please contact us.

Can we pay for orders when the order is picked up?

We require that full payments be made within 72 hours of receiving your order invoice. When the payment is received your order will be added to our calendar for the date in which you specified pickup or delivery.

If payments are not made within 72 hours of invoice receipt, the order will be cancelled. We will contact you to notify you of the cancellation.

Do we have a minimum quantity for cookie orders?

Yes. To place a custom cookie order we require a minimum one dozen cookies.

Do we offer delivery?

Yes, we do offer delivery options for a small fee. We also offer free porch pickups in Sterling, MA.

Do we offer shipping?

Yes, some items can be shipped, like our decorated sugar cookies. Other items, like macarons are too fragile to ship and will likely be damaged. If you are interested in shipping items, please contact us.

*We are only authorized to ship and sell to customers in the state of MA. Customers from surrounding states may make a purchase, however, all sales must be conducted in MA. Note, if you have purchased items from us for an event outside of MA, we will be unable to deliver those items to the venue.